Casey Collision Lifetime Warranty

 

Casey Collision Center provides this lifetime warranty on all repairs relating to the current loss. It will apply to all items originally estimated- for as long as you own the vehicle. This warranty shall cover defects occurring under normal conditions. Damage caused by accidents, negligence, abuse, misuse, exposure to elements or paint chipped by driving conditions shall not be covered under the scope of this warranty. Other exclusions include: sublet work as listed on the repair order, tires, batteries, mechanical parts, wiper blades, oils and air conditioning; however these, items may be covered by the respective manufacturer's warranties.

Casey Collision Center warrants its paint for the life of the vehicle against: cracking, chipping, loss of gloss caused by hazing, chalking or fading, peeling and blistering caused by moisture, provided the refining is done over the original undermanaged factory finishes or over original equipment manufacturer replacement parts. Rust related conditions shall not be covered. Stone chips will not be covered.

As our customer, we welcome you. You will receive the finest quality repairs available. These repairs are made possible only by our continued dedication to the collision industry. For us, satisfying our customers is the most important goal we have.


  1. Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally.
  2. Never drive a car that could be unsafe because of damages.
  3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this or you may leave your car at our shop and ask that the insurance company inspect the car here.
  4. There is no law requiring you to obtain more than one estimate or appraisal.
  5. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
  6. Differences in repair estimates are common. A lower estimate may not include all the necessary work. If you're not sure why one estimate is different from another you've received, please ask us.
  7. Choose a shop that has unibody repair equipment and certified (by I-CAR or ASE for example) technicians.
  8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
  9. Ask if the shop offers a repair warranty.
  10. Let us help you negotiate your claim with the insurance company.

Casey Collision Center

11 Forrest Drive
Directions Newport News, VA 23630

  • COLLISION CENTER: (757) 591-1400

Collision Center Hours

  • Monday 7:30AM-5:30PM
  • Tuesday 7:30AM-5:30PM
  • Wednesday 7:30AM-5:30PM
  • Thursday 7:30AM-5:30PM
  • Friday 7:30AM-5:30PM
  • Saturday 8:00AM-12:00PM
  • Sunday Closed

 

WE warranty the repairs, not your insurance company.

 

The Casey Collision Center offers a NATIONAL LIMITED LIFETIME WARRANTY on all repairs to include Refinish as described on the estimate. This warranty is subject to all terms and conditions described below. Under this warranty, the Casey Collision Center listed above, warranties that the repairs listed above shall be free of defects in workmanship for as long as you own your vehicle.

Parts and Materials:

All Parts and Materials are covered solely as described by the terms and conditions of the parts manufacturers or the suppliers warranty.

Exclusions:

All damages caused by another accident, normal wear and tear or lack of maintenance to the vehicle are not covered by this warranty. Also excluded from this warranty are all damages caused by external phenomena (Acts of God or Nature), industrial fall out, chipping caused by impact of objects such as stone splits, road salt gravel or any other abrasives on the road.

Towing of the vehicle and transportation of the client are also excluded from this warranty.

There shall be no warranty on repairs to RUST.


CASEY COLLISION CENTER MAKES NO OTHER WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AND LIABILITY UNDER THIS WARRANTY IS LIMITED TO REPAIR OF ANY DEFECTS IN WORKMANSHIP. CASEY COLLISION CENTER IS NOT LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING LOSS OF PROFITS.